Privacy Policy

Effective Date: January 1, 2026

Welcome to Chi You Acupuncture (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our website, located at https://chiyouacu.com.

1. Information We Collect

As a visitor, you can browse our website to find out more about our services. You are not required to provide us with any personal information as a visitor. However, if you choose to request an appointment, contact us via forms, or interact with our site, we may collect the following information:

  • Personal Identification Information: Name, email address, phone number, and any health-related inquiries you choose to voluntarily provide in our contact forms.
  • Automatically Collected Data: IP address, browser type, operating system, and browsing behavior on our site to help us improve user experience and ensure site security.

2. HIPAA Notice of Privacy Practices

Please note that this Website Privacy Policy applies solely to information collected through our website. Once you become a patient at our clinic in New York, your protected health information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA). A separate Notice of Privacy Practices detailing how your medical records are handled will be provided to you during your visit to the clinic.

3. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we may use your data to:

  • Respond to your appointment requests and general inquiries.
  • Send you administrative information, such as booking confirmations and policy changes.
  • Improve our website performance and marketing efforts.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information with third parties for their promotional purposes. We may share your information only in the following situations:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, booking systems, or conducting our business, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law to comply with a legal process, such as a subpoena or court order, or to protect the rights, property, and safety of our clinic, patients, or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at our New York clinic. You can reach us via the contact form on our website or by calling our office directly.